Privacy Policy
About our privacy policy
Cuisinly Food Tools cares about your privacy. We therefore only process data that we need for (improving) our services and we treat the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Cuisinly Food Tools. The effective date for the validity of these terms and conditions is 18.12/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, where this information is used and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
For questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Webshop software
Shopify
Our webshop has been developed by ourselves with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Cuisinly Food Tools has access to your data to provide us with (technical) support, they will never use your data for other purposes. Cuisinly Food Tools is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of applying SSL encryption and a strong password policy. Backups are made regularly to prevent data loss.
Payment Processors
Shopify Payments
We use Shopify Payments to handle (part of) the payments in our webshop. Shopify Payments processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify Payments has taken appropriate technical and organizational measures to protect your personal data. Shopify Payments reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the Shopify Payments service for which they engage third parties.
Shipping and logistics
Our products are shipped from our own warehouse.
Billing and accounting
Shopify
We use the services of Shopify to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the management of sales invoices. Your personal data will be sent and stored securely.
Shopify is bound to secrecy and will treat your data confidentially. Shopify does not use your personal data for purposes other than those described above.
Purpose of data processing
General purpose of the processing
We only use your data for the purpose of a contractual agreement. This means that the purpose of the processing is always directly related to the assignment you have given. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigations
In some cases , Cuisinly Food Tools may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are our customer. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgiveness. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we have produced in the context of your assignment.
Your rights
Under applicable European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. Below we explain which rights these are and how you can invoke these rights.
In principle, to prevent misuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for clemency we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.
You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of access
You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to it. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
Rectification right
You always have the right to have the data that we process or have processed that relates to your person traced back. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or that can be traced back to you. You can submit a request to this effect to our contact person for privacy matters.
You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right of portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you, carried out by another party. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Cuisinly Food Tools. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have made available to you and then permanently cease processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this information with Google. Google can interpret this information in combination with other data sets to track your movements on the internet. Google uses this information to, among other things, offer targeted advertisements (Adwords) and other Google services and products.
We may use the cookies we collect for the following purposes: Analytical purposes: To analyze and improve the use of the Cuisinly Food Tools website. Social media purposes: To share information that resonates with you through various social media channels.
Third Party Cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Delete and refuse cookies
You can delete cookies that have already been placed via the browser settings of your browser. You can also refuse the placing of new cookies here. The way to do this differs per browser. If necessary, you can consult the help function of your browser. Disabling the cookies has consequences for the relevant computer and browser on which you set this.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. You will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process data already collected from you, we will inform you by e-mail.
Contact details
- Entrepreneur name: Cuisinly Food Tools
- Business address: Marconilaan-Noord 52, 4614 HB, Bergen op Zoom
- Email address: hello@cuisinly.com
- Chamber of Commerce number: 80567843